Privacy Policy

Enablient ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We operate exclusively in the United States.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

• Fill out contact forms or request consultations
• Subscribe to our newsletter or updates
• Communicate with us via email or phone
• Use our AI readiness assessment or ROI calculator tools

This may include:

• Name and business name
• Email address and phone number
• Company information and industry
• Business challenges and goals
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule consultations and follow up on service requests
• Send you relevant information about our services
• Improve our website and user experience
• Analyze usage patterns and optimize our offerings
• Comply with legal obligations
• Prevent fraud and maintain security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and marketing automation
• Analytics and performance monitoring
• Customer relationship management
• Payment processing

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to certain processing activities

To exercise these rights, please contact us at: [email protected]

6. State-Specific Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information is collected
• Right to know if personal information is sold or shared
• Right to opt-out of the sale or sharing of personal information
• Right to limit use of sensitive personal information
• Right to non-discrimination for exercising CCPA/CPRA rights

Important: We do not sell or share personal information as defined by CCPA/CPRA.

To exercise your California privacy rights, contact us at [email protected]

Virginia Residents (VCDPA)

Virginia residents have rights under the Virginia Consumer Data Protection Act, including:

• Right to access personal data
• Right to correct inaccuracies
• Right to delete personal data
• Right to obtain a copy of your data
• Right to opt out of targeted advertising

Other State Privacy Laws

Similar privacy rights may apply to residents of Colorado, Connecticut, Utah, and other states with comprehensive privacy laws. Please contact us to exercise your rights.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website performance
• Deliver relevant content

Types of Cookies We Use:

• Essential Cookies: Required for website operation
• Analytics Cookies: Help us understand website usage
• Functional Cookies: Remember your preferences
• Marketing Cookies: Deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Third-Party Links and Services

Our website may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

• Contact form inquiries: 2 years
• Client data: Duration of relationship plus 7 years
• Marketing data: Until you unsubscribe
• Website analytics: 26 months

When information is no longer needed, we securely delete or anonymize it.

11. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT browser signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes (if we have your email)

Your continued use of our services after changes indicates acceptance of the updated policy.

13. Contact Us